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Some tips to remember in business & in life:

4/18/2024

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​Today I had a potential client that had re-scheduled his free, no obligation call with me when I called him at the time of our call to an hour later. I did commit to that re-scheduled time and was able to make it work in my schedule, but an hour later when I called him at that time I let him know that I understand that you can't predict everything in life and things happen and how I wouldn't have committed to re-scheduling with him if it didn't work in my schedule, but that is why I mentioned when booking (he received it in his confirmation email that he was required to respond to & did) that if he needed to cancel/re-schedule his call to let me know ASAP by emailing me AND if it's on the day of his call (cancel/re-schedule/running late) to let me know ASAP via email AND via text. I then proceeded to let him know that I wanted to set the expectation that he was going to make his appointments & deadlines (in general) & respect my time as any professional even if the call is free to him as time is money. And that if we were going to work with each other & discussed what services he'd be hiring me for & a timeline that I ask my clients then BEFORE signing any agreement or handing any money to me that if during that month (or whatever timeframe I'm blocking out to be working with them) if they know they aren't going to be available (i.e. vacation, out-of-town for work with no cell service, out-of-town guests are visiting, etc.) that they let me know what then & I can extend the deadline when developing the agreement for a month and a half (as just an example). I explained how most clients understand that except one who when we already committed to a timeline & an agreement was signed when I made a comment about staying on track for the timeline, she immediately just said we could extend it. That is not the right mindset/attitude to have. Sure, I'm flexible with extending timelines for unforeseen circumstances that I can assess on a case-by-case basis & even explained this in my agreements that clients sign (i.e. an unforeseen illness or other emergency) but just to expect an extended deadline for work with me RIGHT OFF THE BAT with no special situation and I've already lotted that timeframe to the client for me to be available is NOT right. I basically explained how ideal clients who work with me are ones who are open to constructive feedback and criticism (just like relationships I want in my life) NOT ones where they fall apart when you talk to them or that you're walking on eggshells for. And that they can take that [constructive feedback & criticism] to do better next time. And I do the same when others tell me things and try not to react. All (this potential client) had for me was another apology (no explanation) and no desire to improve and do better when I was saying if this won't be a problem for you (which I don't think it would I said) & we can proceed with the call, he let me know how he didn't want to waste anymore of my time and was going to hire someone else. I was nice and commented how he had my info. should he decide he wants to work with me if it doesn't work out with his professional & wished him the best of luck with that professional.


I thanked God after the phone call that I am attracting clients who are great fits for me and them always. Amen.


IMPORTANT MESSAGE FROM THIS POST: Make sure to respect professional's times and their rules and ALWAYS be open to constructive feedback and criticism (in business & life).


Thank you for reading 🙂,


Carly Calabrese


I help unhappy/unchallenged professionals land their dream career (whether it's starting a business or otherwise)


Work Solutions - "Providing career assistance/career coaching/career prep, business marketing, writing, editing, and LinkedIn services for individuals and freelance opportunities."


Visit: worksolutionstoday.com


I also have a Covid awareness & support blog visit: corona-virus-awarenessandsupport.blogspot.com


“Independence is happiness.”—Susan B. Anthony
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