It's good to be able to send a newsletter again (I wasn't able to since 9/23/21 until last Mon. 10/18/21) because of issues with a new service I recently added to my email account "advanced email security" which had many technical issues such as: not being able to view emails or even click on links in an email even after I logged into my account with the service allowing email senders as a "safe sender". The biggest technical issue with the service was on 9/23/21 not being able to send a "test email" of my newsletter from my newsletter account to myself let alone be able to send a newsletter to all of you. I spent NUMEROUS hours troubleshooting with my email account company and my newsletter company. When I say NUMEROUS I mean the hours spent could have equated to a part-time job, which isn't funny. It's not funny when you spend up to a couple hours a day a few times a week calling into your email account company and getting a different person to troubleshoot with and them not getting your emails that you send them that they request you send with screenshots of your error messages & re-sending multiple times with them (including from a different email address), to their other co-worker/supervisor's email addresses, or troubleshooting my internet router (as one agent thought this was why my emails weren't going through to them) and troubleshooting and troubleshooting and getting nowhere. That doesn't count the up to 30 minute on hold times for some calls to either my newsletter or email account company. After I cancelled the "advanced email security" service (which was recommended to me from my email account company since I kept getting phishing emails to reset my password (which I knew not to click on, which I thought I added the advanced email security service successfully when I first contacted my email account company on 9/4/21, only to find out that the agent I spoke to that day & who I had troubleshooted with hadn't added the service when I had gotten another phishing email mid-September). I contacted my newsletter company this past Monday (after the emails I sent to the initial person who I dealt with at my newsletter company had suggested I "authenticate" myself (meaning emails would be sent from "me" (versus through my newsletter company from me) when I initially had issues with my newsletter account on 9/23/21, when I hadn't received a response back (it's a call center so you can't call the same person directly). I informed my newsletter company that I had cancelled advanced email security from my email account company and needed to restore my newsletter account prior to it being "authenticated" and prior to how it was before I had advanced email security. I was able to successfully be walked through the steps in my newsletter account to "un-authenticate" myself quickly and easily. I am now sending an email to you over a week later as I've been super busy (including setting up a new computer after taking my old one at the computer shop to get a full diagnostic).
I wanted to share a little bit of why you haven't heard from me. :)
Through the over 3-hour power outage (loss of electricity last Thursday evening & massive headache at the same time, my pain reliever device breaking after one session I used it during the power outage) as well as 2-nights in a row after the power outage of my internet & cable services being down all is well and working. (I did contact the company that I bought the pain reliever device from & explained what happened & yesterday I snail mailed it back to them & will be awaiting a replacement).
I finally got the chance to review the cover letter and it looks great. I have no changes. Thanks for all the highlighted sections with the tips. Thank you very much!
Carly Calabrese
Career Coach/Business Marketing Consultant/Writer/Editor/LinkedIn Consultant
Email me: info@worksolutionstoday.com
Work Solutions - "Providing career assistance, business marketing, writing, editing, and LinkedIn services for individuals and freelance opportunities."
“Independence is happiness.”—Susan B. Anthony